Nathaniel Adam Briggs

Scottsdale, Arizona

Office/ 602.795.2289   Mobile/ 602.751.5622   • nathaniel.briggs@gmail.com

Results oriented IT executive with over 14 years experience providing strong leadership developing and integrating technology initiatives that increase profits & expand market share while enhancing operational efficiency, and business development.

Quality focused, and effectual communicator with proven ability to lead, produce, manage, and align information systems with business objectives. Talent for proactively identifying, and resolving problems, maintaining budget constraints and objectives while maximizing efficiency to deliver a superior product.

• $4 Million+ generated via eCommerce Solutions
• 70%+ Efficiency Increase via Process Management

• Realized Business Value via Cohesive IT Solutions
• $150K/year+ IT Cost Reduction via Restructuring

Proven Innovator who generates true IT/Business Value & 360° Integration

• Resource / Market Cohesion ~ Strategic planning focused on Empowerment, Efficiency, Functionality & Growth
• Research / Development ~ e-Marketing, Communication, Integration, and Presentation

Experienced Leader focused on quality, integrating Relations, Strategy, and Tactical experience to deliver realized results

• Progressive Refinement ~ Multi-Level Planning, Change & Metric Management, and IT Value Communication
• Resource Efficiency ~ Cross Dept. Initiatives, Waste Elimination, Team Building, and Cross Training

[contract] Enterprise Software Engineering, LifeLock, Inc.

• PCI Compliance, Enterprise Software Architecture & Engineering, Web Services, Security

CEO / Founder, syntheticMagic Advanced Business Services & eGenerations.com

• Innovation, leadership, consulting...

[consultant] Director of Operations, Fast Turtle Technologies, LLC.

• Ground-Up Business Re-organization, Production Pipeline Organization, Restructuring, Marketing/SEO

[contract] Manager / Software Engineer, American Express – (NYSE:AXP)

• ** Highest Priority ** New Core Financial Transaction System Business Case Testing - ( What Amex Card's run on )

Systems Architect Consultant, Centeon Corporation, Nexus Media & ASI

• Align software structures of 3 merging firms to increase customer relation quality, production, and support market expansion
• Software engineering planning, BU process analysis, modeling, and restructuring for an extensive converging CRM / ERP solution

Director of IT Operations & Development / CIO, DirectTrack LLC.

• Led corporate & engineering integrations increasing organization value & efficiency ~ IT, Customer Service, Marketing, Policy
• Spearheaded Customer Service initiatives, policies/practices, and support systems improving Client Retention by 35%
• Led Software Engineering, Creative, and Marketing teams: Custom CRM / GPS, Print / Internet Design, Campaign Generation
• CSR call volume handling increase thru step reduction ~ Time-Utilization & Process Reorganization, IT Integrations
• 200%+ revenue increase via CRM development & implementation, Product line expansion, Service quality increase

• Technologies: GPS, VoIP, LINUX, Apache, Bind, PHP, Java, c++, XML, Windows 2003, XP, 802.11, Firewalls, Routers, MS Project, Visio, mySQL, MD5, CVS, T1, License Auditing, shell scripting, JavaScript, PGP, SQL, SSL, Co-location, Tripwire, VBA

• Innovations: digitalClient (CRM application ~ Billing, Communications, Accounting, P/L, Customer Service, Sales, Marketing, e-Commerce, Reporting, Shipping), TraffiCop (e-Marketing application), Middleware: Linkshare, Amazon, Overture, PilotFish (e-Marketing application), DirectShop Advantage (Multi-Market e-Commerce / Marketing solution), Auto Billing & FAX Processing

Product Development Director, Qualisys AB

• Directed software product specification – Merged 2 independent hardware & software products to produce a unified deliverable
• Heavy market research & development aligning customer base with product capability – Tradeshow Representation, Negotiations
• Lowered per unit development cost by over $9K through product restructuring – Platform Conversion, Human Factors / UI Planning

• Technologies: c++, Visio, MS Project, Excel, Motion Capture, Biometrics, Photoshop, ASP, Access, SMP

• Innovations: Biovision Sports Analyzer (Sports enhancement software), On-line Customer Management / Marketing

Researcher / Sr. Designer/Developer, Hydrogen Media Inc.

• Led CG R&D group ~ Grid Processing / Distributive Systems Development , Hybrid Broadband Development
• E-commerce & Broadband development, ~ Client Consultation, Feasibility Review, Scope Planning, Media Development
• National Conference Speaker/Representative regarding “Advanced Internet / Broadband Development” – Invited to Co-Author Book

• Technologies: Clustered Systems, Grid Processing Systems,Windows NT / 2000 / Server, IRIX, Visio, UML, SMP Server & Workstations, SAN (Storage Area Networks), ASP, MEL, C, SGI, PGP, WML, HDML, HTML, Sonic Foundry, Discreet Logic - Combustion, Maya, Photoshop, Flash, Lightwave, 3D Studio MAX

• Client Exp.: AON, Disney, Hyatt, FTD, Colliers Arnold, Arvida, AAA, Jacksonville Jaguars, duPont Registry, AgentLife, many more

[consultant] IT Strategy & Integration, Trial Practices Inc.

 2/1999 - 5/1999

• Full-time In-house consultant to Dr. Harvey A. Moore, Ph. D., President focusing on high-yield litigation IT systems
• Restructuring of internal IT & Digital Video Production Infrastructure

• Technologies: RAID systems, SMP servers, Windows NT, Lotus, Pinnacle, Premiere, Sonic Foundry, Lightwave,

IT Director, Paxson Communications Corporation – (AMEX:PAX)

 10/1997 – 7/1998

• Developed $750K+ infrastructure in support of Live National Television Production ~ DBase, Video, WWW, WAN
• $50K+ saved through custom developed application solutions - Resource planning, Procurement, Budgeting, Negotiations
• Resource Procurement, Supplier Negotiation, ERP, Multi-Platform & Network Integration, Security, Disaster Recovery Planning
• Team member during successful IPO – Largest U.S. television group

• Technologies: Citrix, Windows NT, IIS, UNIX, Scitex Sphereous, TCPIP, RAS, PGP, Access, SQL Server, Chyron, Grid Systems, Exchange, VPN, Fiber Optics, RAID systems, Video Telecommunications, Visual Basic, HTML, 3D Studio, Photoshop, Apple Talk, Debabelizer,  Routers, Firewalls, Switches, T3, Macintosh, Satellite Communications, SMP, BetaSP

Internet Developer, D.H. Technologies Inc.
Emergency Network Technician, Data Doctors Inc.

Network Administrator, Motion Pixels Inc.
CAD Designer, R.P. Inc.

1994-1997

• Technologies: DEC Alpha, Dual & Quad SMP Mainframes & Servers, Grid Systems, OS/2, Novell, Softimage, AutoCAD, Perl, NAS, Peachtree, HTML, ASP, Cold Fusion, Lightwave, 3D Studio MAX, Photoshop, BetaSP, Pinnacle, CODEC, SSL, Forensics

Consultant / Contractor

 1994 - Present

• Technology consulting providing strategically integrated corporate goal enhancing technology solutions, and re-structuring

• Strategic Re-organization
• Process Modeling & Efficiency Planning
• Project Management
• Training ~ Classroom & Corporate
• 5 Star Rating – GURU.COM

• SDLC Planning & Consulting
• Forensics & Data Recovery
• Software & Creative Development
• IT Investment Advisement & Support
• Networking / Servers / CAD